General Terms And Conditions Of Sale

Digital Advertising







1.1 All advertisements accepted for publication by Infopro in any of its online products are accepted subject to these terms and conditions. These terms and conditions, in conjunction with the relevant IO, apply to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

1.2 These terms and conditions, in conjunction with the relevant IO comprise the entire agreement between Infopro and the Customer (“Agreement”).

3rd Party Ad Server means a third party providing advertising of the Advertiser’s products and services that are identical or similar to those that are subject to the relevant IO;
Ad means advertisement provided by Agency or Customer (as applicable);
Advertiser means the advertiser whose products and / or services are to be advertised pursuant to the Deliverables;
Advertising Materials means advertising copy, including, without limitation, artwork, text and active URLs for the Ads;
Affiliate means in respect of any person to whom the term Affiliate refers to a company, corporation or partnership or other business entity (“entity”) which is directly or indirectly controlled by or under substantially common control with or controls (as the case may be) the person so referred to and for this purpose “control” means the power of an entity to secure (whether by the holding of shares, possession of voting rights or by virtue of any powers conferred by articles of association, constitution, partnership, agreement or other document regulating the entity in question) that the entity’s affairs are conducted in accordance with its wishes;
Agency means an advertising agency representing the Advertiser;
Agreement means these Terms and Conditions and the relevant IOs;
Campaign Period means the period of time during which the campaign subject to the relevant IO is to be operative;
Customer means the Advertiser or Agency (as applicable) purchasing the right to advertise the Ads and/or procure the relevant Deliverables pursuant to the relevant IO;
“Data Privacy Laws” shall mean all applicable laws and regulations governing the handling of personal data, including the following as amended, extended, re-enacted or replaced from time to time:
(a) the Data Protection Act 2018, the UK GDPR (as defined in the 2018 Act) and the Privacy and the Electronic Communications (EC Directive) Regulations 2003;
(b) EC Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “EU GDPR”) and Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector;
(c) the Swiss Federal Act on Data Protection 1992 to be replaced by the Swiss Federal Act on Data Protection 2020 (when in force) (“Swiss FADP”);
(d) all local laws or regulations implementing or supplementing the legislation referred to in (b) above; and
(e) all codes of practice and guidance issued by supervisory authorities or other regulators relating to (a) to (d) (inclusive) above;
Deliverables means the type and amount of the service required including, without limitation, page impressions, clicks or other actions specified and agreed by the parties irrespective of the delivery systems and platforms to which they are directed;
IO means a campaign insertion order agreed between Infopro and the Agency or Advertiser (as applicable) specifying the terms on which Infopro will deliver the Ads on the Site(s) and/or provide the Deliverables;
Parties or parties means Infopro and the Customer;
Personal Data has the definition applied to it under Data Privacy Laws;
Policies means Infopro’s editorial policies from time to time including without limitation privacy policies, user experience policies, policies regarding consistency with Infopro’s public image, community standards regarding obscenity or indecency, other editorial or advertising policies;
Site (s) means those websites owned or controlled by Infopro or its Affiliates;
Technical Specifications means the delivery format of the Advertising Materials required to ensure that the visual appearance of the Ads as set out in the IO is accessible and capable of view on the Site(s); and
Total Cost means all sums under the terms of the IO exclusive of VAT, which shall be paid without set-off.


3.1 Parties may, from time to time, negotiate and agree IOs under which the Customer may place an order for the delivery of Ads and Deliverables by Infopro on the Site(s). Infopro’s acceptance of the Customer’s order will take place upon the earlier of: (a) signature of the relevant IO by Infopro and the Customer; or (b) the display of the first Ad impression by Infopro, unless otherwise agreed on the IO.

3.2 In each case, Infopro shall provide the Customer an IO which shall specify:
(a) the Deliverables;
(b) the price(s);
(c) the maximum expense the Customer wishes to incur pursuant to the IO (if applicable);
(d) the start and end dates of the campaign;
(e) the identity of and contact information for any 3rd Party Ad Server, if applicable.
(f) any special Ad delivery scheduling and / or Ad placement requirements; and
(g) editorial adjacency requirements, if any; and
(h) Technical Specifications.

3.3 Both parties must agree in writing to any proposed revision of an IO that has previously been accepted.


4.1 Infopro will use reasonable endeavours to display / transmit the Ad during the Campaign Period in accordance with the terms of the IO.

4.2 If the Ad is not transmitted / displayed in accordance with the agreed specifications set out in the IO within the Campaign Period for reasons other than the default of the Customer, Infopro will use reasonable endeavours to transmit / display the Ad in accordance with those specifications within one month of the end of the Campaign Period.

4.3 Infopro will provide to the Customer within 5 (five) business days of acceptance of an IO the final Technical Specifications, as agreed upon by the parties. If Infopro changes such Technical Specifications after that 5 (five) business day period it will allow the Customer to suspend (without altering the end date unless otherwise agreed by the parties) delivery of the affected Ad for a reasonable time in order to either:
(a) allow the Customer to send revised Advertising Materials to Infopro;
(b) allow Infopro to resize the Ad at Infopro’s cost, and with final creative approval of Customer, within a reasonable time period to fulfil the guaranteed levels of the IO;
(c) accept a comparable replacement;
(d) if the parties are unable to negotiate an alternate or comparable replacement in good faith within 5 business days, immediately cancel the remainder of the IO for the affected Ad without penalty.

4.4 Infopro will use reasonable endeavours to comply with any editorial adjacency requirements set out in the IO, although Infopro will at all times retain editorial control over the Site(s). In the event that Infopro fails to comply with the editorial adjacency requirements set out in the IO, the Customer’s sole remedy shall be to notify Infopro of the same in writing, whereupon Infopro shall use its reasonable endeavours to ensure that the Ad becomes compliant with the relevant requirements within 3 (three) business days of such notification. If the Ad does not become compliant with the relevant requirements within 3 (three) business days, Infopro shall issue a credit to the Customer equal to the value of such Ads.

4.5 Infopro shall deliver the relevant campaign in accordance with the dates specified in the IO. If the Deliverables for a campaign fall below the guaranteed levels set forth in the IO, and such under-delivery is in excess of five (5) percent of the total booking (as reported by 3rd Party Ad Servers) set out in the IO, Infopro and the Customer shall discuss in good faith to agree a makegood. If the parties cannot agree a makegood, the Customer shall be entitled to a credit equal to the value of the under-delivered portion of the IO for which it was charged. If the Customer has made a cash prepayment to Infopro, specifically for the campaign IO for which under-delivery applies, then, if the Customer is reasonably current on all amounts owed to Infopro, the Customer may elect to receive a refund for the under-delivery equal to the difference between the applicable pre-payment and the value of the delivered portion of the campaign. If an IO contains CPA Deliverables, CPL Deliverables, or CPC Deliverables, the predictability, forecasting, and conversions for such Deliverables may vary and guaranteed delivery, even delivery, and makegoods are not available.

4.6 In the event that Advertising Copy is not transmitted / displayed in accordance with the agreed specifications set out in the IO within the Campaign Period as a result of the default or delay of the Customer, Infopro reserves the right to invoice the Customer, and the Customer shall pay, the amounts set out in the IO and such additional charges in respect of the period of delay prior to its receipt of Advertising Copy complying fully with the agreed specifications of the IO.

4.7 Infopro may decline to run an Ad for any reason at its discretion. In the event that Infopro decline to run an Ad for any reason, other than as a result of the default or delay of the Customer, Infopro shall refund the Customer any amounts already received by Infopro from the Customer in relation to the declined Ad.

4.8 Time is not of the essence and time deadlines for the provision of the Deliverables are only estimates.

4.9 Infopro does not guarantee:
(a) that any Ads will be run on any agreed or proposed date and/or time;
(b) that (i) there is space available for an Ad on a specific date and/or time, or (ii) that an Ad will be run in the agreed space or location;
(c) the positioning of an Ad, either absolutely or relative to any other Ads or copy or other item.
(d) the wording and quality of the Ad as run.

4.10 Infopro reserves the right to:
(a) alter, cancel and/or postpone scheduled run dates;
(b) reject, not run, remove, not print, suspend, cancel, and/or change the position or timing of, an Ad;
(c) make (or require the Customer to make) any corrections and/or alterations to an Ad that, Infopro considers (in its sole and absolute discretion) appropriate. This may be, without limitation, in order to ensure that the Ad (i) conforms to the style and/or subject-matter of the print and/or digital media in which it is booked to run, (ii) is consistent with the IO, (iii) conforms to the warranties the Customer is giving under this Agreement, and/or (iv) conforms to the Technical Specifications.
(d) alter Ads by cropping, overlaying, reducing or increasing the size, re-configuring, re-sampling, or re-purposing for use and/or editing;
(e) not run an Ad that does not comply with any of the Technical Specifications set out in the relevant IO, or when the Customer has not paid any sums due under this Agreement or are otherwise in default of any payment obligations owed to Infopro (under this Agreement or otherwise).


5.1 Infopro shall render invoices to the Customer for all sums due to Infopro pursuant to this Agreement at intervals of not more than 1 (one) calendar month, the first such invoice to be rendered within 1 (one) calendar month of acceptance of the IO. The Customer will be responsible for payment of VAT and / or any other applicable sales tax.

5.2 The Customer shall pay all invoices in full within 30 (thirty) days. If the Customer is in default of payment by the due date then Infopro, shall without prejudice to its other rights, be entitled to refuse to transmit the Ad and Infopro’s obligations under the relevant IO will be reduced on a pro-rata basis calculated by reference to the length of delay in payment including, without limitation, a reduction of the number of guaranteed impressions or plays Infopro is obliged to transmit / display under the relevant IO, without affecting the Customer’s financial responsibility for all impressions and plays ordered and inventory reserved.

5.3 The existence of a valid query on any individual item in an invoice will only affect the due date of payment of that individual item and the other undisputed items on the invoice shall be payable in accordance with clause 5.2. The Customer must notify Infopro of any such query within 7 (seven) days from the date of the invoice, after which Infopro will not agree to amend the terms of the relevant invoice.

5.4 The Customer may not set off any payment due in an invoice against liabilities of Infopro and all amounts payable to Infopro shall be without deduction of any taxes, levies, imposts, charges, withholdings and/or duties of any nature which may be levied or imposed, including without limitation, value added taxes, customs duties and withholding taxes.

5.5 For the avoidance of doubt, any discounts or rebates offered by Infopro shall only be available in respect of the campaign specified in the IO and shall not be available to any Affiliate of the Customer or in respect of any other campaign.

5.6 For the avoidance of doubt, where the Agency is the Customer, it is contracting as principal in all respects and as such will be personally liable for the payment of the Total Cost and for all other obligations under this Agreement.

5.7 Should an Agency fail to make payment within the deadline stipulated in the relevant invoice, Infopro reserves the right to inform the Agency’s Advertiser client of such default.

5.8 All late payments shall be subject to compensation and interest pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

5.9 No credits or set-offs in respect of an invoice (or part thereof) shall be accepted by Infopro unless it is agreed within 12 (twelve) months of the date thereof.

5.10 If the Customer’s credit is or becomes impaired, Infopro may require payment in advance.


6.1 If the Customer wishes to postpone the Campaign Period Infopro shall consider such request in good faith but shall have no obligation to consent to such postponement. Any acceptance of such postponement shall require immediate pre-payment of the Total Cost less any payments previously made.


7.1 The Customer may cancel the IO with 30 (thirty) days’ prior written notice. For clarity and by way of example, if the Customer cancels the IO 15 (fifteen) days prior to the serving of the first impression, the Customer will only be liable to pay for the Deliverables provided during the first 15 days after the start date for the services set out in the IO.

7.2 In the event that the Customer seeks to revise an IO, the Customer must provide a written request 30 (thirty) days prior to the intended date of the requested revision. In the event that Infopro accepts such request (which it may accept or reject in its absolute discretion), billable rates will automatically revert to the appropriate published rate (the ‘ratecard’) for the revised impressions or such other rate as Infopro shall advise the Customer.


8.1 Infopro may terminate an IO at any time if the Customer is in material breach of its obligations hereunder that is not remedied within 14 days after the date of Infopro’s written notice, except as otherwise stated in this Agreement with regard to specific breaches.


9.1 Where the Customer engages a 3rd Party Ad Server, Infopro will not over-deliver by more than ten (10) percent above the Deliverables specified in the relevant IO without prior written consent from the Customer.

9.2 Permanent or exclusive placements shall run for the period of time specified in the IO regardless of over-delivery, unless the IO places a limit on the volume of impressions attributable to 3rd Party Ad server activity.

9.3 The Advertiser will not be liable to Infopro for any additional Ads in excess of any limits set out in the IO. If a 3rd Party Ad Server is being used and the Advertiser notifies Infopro that the guaranteed or capped levels stated in the IO have been reached, Infopro will use reasonable endeavours to suspend delivery within two business days thereafter.


10.1 Excluding payment obligations, neither party will be liable for delay or default in the performance of its obligations under this Agreement if such delay or default is caused by conditions beyond its reasonable control, including but not limited to, fire, flood, accident, earthquakes, telecommunications line failures, electrical outages, network failures, acts of God, or labour disputes. In the event that Infopro suffers such a delay or default and is unable to transmit an Ad or deliver the Deliverables, then Infopro shall use its reasonable endeavours within 5 (five) business days to recommend a substitute transmission for the Ad or time period for the transmission. If no such substitute time period or other arrangement are reasonably acceptable to the Customer, Infopro shall allow the Customer a pro rata reduction in the payment due pursuant to the relevant IO.

10.2 To the extent that a force majeure has continued for 10 (ten) business days, Infopro or Customer has the right to cancel the remainder of the IO without penalty.


11.1 The Customer shall submit Advertising Materials at least 5 (five) business days before the commencement of the Campaign Period in accordance with Infopro’s prevailing advertising criteria or specifications (including content limitations, agreed Technical Specifications, Policies, and material due dates) in accordance with clause 4.3.

11.2 If Advertising Materials are submitted later than 12 noon on the day before the relevant campaign is due to begin, Infopro reserves the right to charge the Customer on the IO start date on a pro rata basis based on the full IO and make a pro rata reduction in the volume of impressions comprising the Deliverables and to make charges further to those specified in the relevant IO.

11.3 Infopro reserves the right within its discretion to reject or remove from its Site(s) any Ads where the Advertising Materials or the site to which the Ad is linked do not comply with its Policies, or that in Infopro’s sole reasonable judgment, do not comply with any applicable law, regulation or other judicial or administrative order. In addition, Infopro reserves the right within its discretion to reject or remove from its Site(s) any Ads where the Advertising Materials or the site to which the Ad is linked are or may tend to bring disparagement, ridicule, or scorn upon Infopro or any of its Affiliates.

11.4 If Advertising Materials provided by the Customer are damaged, not to Infopro’s specifications, or otherwise unacceptable, Infopro will use reasonable endeavours to notify the Customer within 5 (five) business days of its receipt of such Advertising Materials.

11.5 Infopro shall at all times retain all right, title and interest in any intellectual property rights in any artwork, copy, designs, templates, documents, software, methodology, know-how and processes and any other materials owned by (or licensed to) Infopro and which are: (i) in existence prior to the date on which it is intended to use them for an IO for the Customer; or (ii) created by or for Infopro outside of an IO for the Customer and which are intended to be reused across Infopro’s business.

11.6 The parties will not use the other’s trade name, trademarks, logos or Ads in a public announcement (including, but not limited to, through any press release) regarding the existence or content of these terms and conditions or an IO without the other’s prior written approval.


12.1 The Customer hereby warrants, represents and undertakes to Infopro that:
(a) the Advertising Materials or any part thereof supplied by the Customer or any other material provided to Infopro by the Customer (including the Customer’s and/or Advertiser’s brand) will not infringe the copyright, trade mark or any other intellectual property or other proprietary rights or be defamatory of any third party or obscene, indecent, offensive or liable to incite racial hatred and their publication by Infopro will not give rise to a right for any third party to claim payment and/or damages;
(b) the Customer and/or the Advertiser has obtained and paid for all necessary consents, licences, and permissions to advertise the Advertising Materials on the Site(s);
(c) the Customer has taken or will take all necessary steps to ensure that all Advertising Materials it provides for display on the Site(s) will not be illegal or actionable for any reason in any territory and shall comply with all applicable legislation, rules and regulations including for the avoidance of doubt any applicable advertising and/or relevant financial or other specialist services standards and codes;
(d) if any Advertising Materials contain the name or pictorial representation (photographic or otherwise) of any living person and/or any part of any living person and/or copy by which any living person is or can be readily identified, the Customer warrants that the Customer and/or the Advertiser has obtained the authority of such living person to make use of such name, representation and/or copy;
(e) the Advertising Materials contain no viruses or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
(f) the Customer is solely responsible for fulfilling and dealing with any orders or enquiries relating to the goods, services or promotion to which the Advertising Copy relates and will indemnify and hold Infopro harmless accordingly; and
(g) it will comply fully with the requirements of applicable data protection laws (including, without limitation the General Data Protection Regulation).

12.2 Infopro warrants that it is authorized by the Licensor to enter into agreements subject to these terms and conditions.


13.1 Each party shall comply with the Bribery Act 2010.

13.2 Without limitation to clause 13.1, neither party will make or receive any bribe (as defined in the Bribery Act 2010) or other improper payment, or allow any such bribe or other improper payment to be made or received on its behalf, either in the United Kingdom or elsewhere, and each party will implement and maintain adequate procedures to ensure that such bribes or payments are not made or received directly or indirectly on its behalf.

13.3 In this clause 13, the expression ‘adequate procedures’ will be construed in accordance with the Bribery Act 2010 and documents published under it.

13.4 Each party shall comply fully with the requirements of the Modern Slavery Act 2015.


14.1 The Customer will fully indemnify and keep Infopro and its directors, officers and employees fully indemnified against all actions, proceedings, costs (including legal fees), damages, expenses, fines, losses (including loss of profits) penalties, claims, demands and liabilities directly or indirectly suffered or incurred by Infopro (or its directors, officers or employees) howsoever arising from any breach of the Customer’s warranties, obligations or agreements contained herein.

14.2 The Customer will provide Infopro with full co-operation in defending any claim or complaint concerning the Advertising Copy including, but not limited to, providing evidence in support of advertising claims and copies of documentation evidencing the clearance of relevant underlying third party proprietary rights.

14.3 The Customer acknowledges and confirms that Infopro has not provided it with any guarantees concerning reach of the site or target audience. Any statistics related to the site provided to the Customer are provided as an estimate based on prevailing available research only and may not be relied on by the Customer as a representation or otherwise.


15.1 Infopro shall not be liable to the Customer or the Advertiser, under or in connection with this Agreement, whether in contract, tort (including negligence) or otherwise, for any loss of profit, goodwill, business opportunity, anticipated saving or any type of special, indirect or consequential loss or damage.

15.2 Subject to clause 14.3 below, Infopro’s entire liability (if any) to the Customer and/or Advertiser, under or in connection with an IO, whether in contract, tort (including negligence) or otherwise, shall be limited to the amount actually paid or payable by the Customer to Infopro in respect of that IO.

15.3 Neither party’s liability to the other shall be excluded or limited by the provisions of this Agreement, save to the extent permitted by law in respect of:
(a) death or personal injury resulting from the negligence of itself, its servants or agents;
(b) fraud; or
(c) any other liability the exclusion of which is prohibited or limited by law,


16.1 Any marked confidential information and proprietary data provided by one party, including the pricing of the Ad, set forth in the IO, shall be deemed “Confidential Information” of the disclosing party. Confidential Information shall also include information provided by one party, which under the circumstances surrounding the disclosure would be reasonably deemed confidential or proprietary.

16.2 Neither party will use any portion of Confidential Information provided by the other party hereunder for any purpose other than those provided for under this Agreement.

16.3 Notwithstanding anything contained herein to the contrary, the term “Confidential Information” shall not include information which:
(a) was previously known to a party;
(b) was or becomes generally available to the public through no fault of the receiving party (“Recipient”);
(c) was rightfully in the Recipient’s possession free of any obligation of confidence at, or subsequent to, the time it was communicated to Recipient by the disclosing party (“Discloser”);
(d) was developed by employees or agents of the Recipient independently of and without reference to any information communicated to Recipient by Discloser; or
(e) was communicated by the Discloser to an unaffiliated third party free of any obligation of confidence. Notwithstanding the foregoing, either party may disclose Confidential Information in response to a valid order by a court or other regulatory body, as otherwise required by law or the rules of any applicable regulator.


17.1 Infopro and the Customer shall, at all times, comply with all Data Privacy Laws which are applicable to their performance of their respective obligations under the IO.

17.2 Infopro and the Customer shall post on their respective websites their privacy policies and comply with their respective privacy policies (as updated or amended from time to time), which will abide by all applicable laws (including Data Privacy Laws).

17.3 The Customer shall not do, or attempt to do, any of the following without the prior written consent of Infopro:
(a) subject to clause 16.4, deploy cookies, beacons, clear GIFs or other similar technologies on the Site(s), or in the browsers of users of the Site(s), or include any of the same in any Advertising Materials, 3rd Party Ad Server tags or any other materials delivered to Infopro for use in the performance of the relevant campaign;
(b) collect any Personal Data from users of the Site(s), except where the nature and purpose of such data collection by the Customer is expressly disclosed to the user by such party at the time and point of collection and the user has consented to the collection and use of such Personal Data, such consent being freely given (including a right to revoke such consent), in accordance with applicable law and the Customer’s prevailing published privacy policy;
(c) collect or use any data regarding the Site(s), except that the Customer may use anonymous statistical data regarding a campaign that is gathered during delivery or tracking of Ads pursuant to the applicable IO (e.g., number of impressions or interactions), provided that such data does not contain or comprise any Personal Data, and does not identify or allow identification of Infopro, the Site(s), any brand, content, context, or users of the Site(s) as such, and provided further that if such data is to be shared with any third party, such data shall not include or be combined with any details of the relevant campaign (e.g. pricing information, description of Ads activity, placement information, and any targeting information), any Personal Data, or any Confidential Information of Infopro;
(d) use any data obtained from Infopro, the Site(s), or users of the Site(s), to retarget any user of the Site(s) on any other website or to create or build a non-public profile of that user for purposes other than the performance of the relevant IO.

17.4 Notwithstanding clause 16.3(a), where the Customer uses an approved 3rd Party Ad Server in the execution of a campaign, the relevant 3rd Party Ad Server may use cookies solely for the purposes of frequency capping and delivery tracking provided that such use complies with:
(a) the IAB Transparency & Consent Framework
(b) all Data Privacy Laws;
(c) all generally accepted industry standards; and
(d) the provisions of this clause 16.

17.5 Infopro will track delivery of the Ads through its 3rd Party Ad Server.


18.1 For the purposes of this clause 17:
(a) the expressions ‘Prevention Procedures’, ‘UK Tax Evasion Offence’ and ‘Foreign Tax Evasion Offence’ will be construed in accordance with Part 3 of the Criminal Finances Act 2017 (‘CFA 2017’) and guidance published under it;
(b) Corporate Failure to Prevent Offence means an offence under section 45 and/or section 46 of CFA 2017 and any other applicable United Kingdom laws, legislation, statutory instruments and regulations in relation to preventing the facilitation of tax evasion and any similar or equivalent laws in any other relevant jurisdiction;

18.2 The Customer will ensure that neither will by any act or omission commit, or cause, facilitate or contribute to the commission by any person including Infopro, of a:
(a) Corporate Failure to Prevent Offence;
(b) UK Tax Evasion Offence; or
(c) Foreign Tax Evasion Offence
in connection with the performance of the Services and this Agreement.

18.3 The Customer will not solicit or engage with or take steps to solicit or engage with any person associated with Infopro to facilitate the commission of a UK Tax Evasion Offence or a Foreign Tax Evasion Offence in connection with the provision of the Deliverables and this Agreement.

18.4 The Customer will pay, in full and in a timely manner, all taxes due and payable relating to all monies, remuneration, profit and value received or payable by either (as the case may be) in connection with the provision of the Deliverables and this Agreement.

18.5 Without prejudice to clause 17.2, the Customer shall comply with Infopro’s Prevention Procedures as notified to them from time to time.

18.6 The Customer warrants and represents that the Advertiser has not:
(a) been investigated in connection with, or charged with having committed or facilitated the commission of any UK Tax Evasion Offence or any Foreign Tax Evasion Offence;
(b) received any court orders, warrants or oral or written notices from a government prosecuting authority concerning any actual or alleged violation by it of any UK Tax Evasion Offence or any Foreign Tax Evasion Offence; or
(c) received any report (including a report from your auditors or any other person) or discovered any evidence suggesting that it has committed or facilitated the commission of any UK Tax Evasion Offence or any Foreign Tax Evasion Offence.

18.7 The Customer shall immediately notify Infopro as soon as it becomes aware of any allegation, investigation, evidence or report relating to a breach or possible breach of any of the requirements in this clause 17.


19.1 The Customer may not resell, assign or transfer any of its rights or obligations hereunder.

19.2 All terms and provisions of these terms and conditions and each IO will be binding upon and inure to the benefit of the parties hereto and their respective permitted transferees (as applicable), successors and assigns (as applicable).

19.3 These terms and conditions and the related IO constitute the entire agreement of the parties with respect to the subject matter and supersede all previous communications, representations, understandings, and agreements, either oral or written, between the parties with respect to the subject matter of the IO. The IO may be executed in counterparts, each of which shall be an original and all of which together shall constitute one and the same document.

19.4 In the event of any inconsistency between the terms of an IO and these terms and conditions, the terms of the IO shall prevail.

19.5 These terms and conditions and the relevant IOs to which they relate shall be governed by and construed in accordance with the laws of England and Wales, the courts of which shall have exclusive jurisdiction in connection with any dispute arising in respect of its terms, formation or construction (including non-contractual disputes).

19.6 No modification of these terms and conditions or any IO shall be binding unless in writing by both parties.

19.7 If any provision of these terms and conditions is held by a court of competent jurisdiction to be unenforceable, the remaining provisions shall remain in full force and effect.

19.8 All rights and remedies hereunder are cumulative.

19.9 Any notice required to be delivered hereunder shall be delivered three days after deposit in the Royal Mail, (recorded delivery), one business day if sent by overnight courier service, and immediately if sent electronically or by fax. All notices to Infopro and the Customer shall be sent to the contact as noted in the IO with a copy to the Legal Department. All notices to Customer shall be sent to the address specified on the IO.

19.10 Any provision of this agreement that expressly or by implication is intended to come into or continue in force on or after termination or expiry of this Agreement shall remain in full force and effect.

19.11 On expiry or termination, each party shall return or destroy the other party’s Confidential Information and remove Advertising Materials and Ad tags.

19.12 The parties shall comply fully with the requirements of the Modern Slavery Act 2015 and each of them shall use their best endeavours to ensure that their respective suppliers do not make use of any forced or indentured labour.

19.13 This Agreement may be executed by electronic signature. Each of the parties waives any and all rights to dispute the validity, legality or enforceability of such method of execution as evidence of the existence of legal relations pursuant to the Agreement for the purposes of proceedings issued in respect of any of its terms.