user (User, you) and Risk Books (Risk Books, we). Please read these terms and conditions of use (Terms and Conditions) before using the Risk Books’ page at www.risk.net/books (Site).
THE SITE
The site is offered to you by Risk Books (Risk Books is a trading name of Infopro Digital Services Limited). Risk Books is based at Haymarket House, 28-29 Haymarket, London SW1Y 4RX, UK.
Acceptance of terms and conditions
You consent to the Terms and Conditions when you use the Site.
PRICING
Risk Books aims to provide the most accurate information on book prices at all times. We supply items at the Risk Books’ stated price except where a specific discount is offered. On the occasion of Risk Books offering discounts, the terms of the special offer will be detailed on the web page relating to the offer. We reserve the right to change prices on any of our titles.
AVAILABILITY
All titles are supplied dependent on availability. If we have run out of stock of a particular title, we will inform you of this, and provide an estimate of when the title will be dispatched. Please look at our forthcoming page for details on titles not yet published.
GOODS AND SERVICES
Information on all titles produced by Risk Books is featured on the book page for each title on this site.
PRIVACY OF YOUR DATA
Risk Books takes the privacy and the security of the information you provide to us very seriously. Further information setting out in detail what we do with your personal information is set out in our Privacy Policy.
PAYMENT METHODS
Full payment for all orders is required at the time of ordering. We offer the following payment options:
Credit/debit card
The credit cards we accept are: Visa, Visa Delta, Visa Purchasing, Mastercard, AMEX and Solo
Bank transfer
If you would like to make a bank transfer, please contact Customer Services for details. Infopro Digital Services Limited will not incur bank charges as a result of payments via this method.
Proforma invoice
Please note, titles are dispatched on receipt of payment.
We accept payments in £ sterling, US dollars and Euros.
SALES TAX / VAT
Books are currently zero-rated, but many contracts, forms, audio, video tapes, and electronic products are subject to VAT at the standard rate. If there is any change in legislation, VAT will be applicable at the standard rate in accordance with such changes. Risk Books‘ VAT registration number is GB 756978165.
DELIVERY CHARGES FOR WEB ORDERS
Due to the high-value nature of our books all deliveries are made using a sign-for courier service.
If there is no one available to sign for your delivery the courier will attempt to leave it in a safe place and notify you of its location.
Please note, if you are based in Russia (Taxes and Duties), Argentina (F4000 form) or Brazil (Tax ID) there are additional charges / forms that are required to be applied / completed:
Russian deliveries – customs will charge an additional fee for duties, taxes and admin charges. As this is not a set fee we’re unable to include it on our invoices. Please complete your order as normal. Our dispatcher (Mission Express) will be in touch to let you know how much these fees are, they will need to be paid locally, Mission Express is unable to take payment.
Argentinian deliveries – customs now require F4000 forms to be submitted for orders being placed by individuals, and for companies you are now required to provide an importers code. Please indicate your importers code with your billing details or alternatively email enquiries@riskbooks.com with your F4000 form and order number (if you have requested an invoice through the Risk Books site).
Brazilian deliveries – customs require your Tax ID to be indicated with your billing details.
Delivery time (in business days). Delivery times are pending customs clearance and flight departure times (which are beyond our control):
UK
1-2 days
Europe
1-3 days
USA/Canada
1-3 days
Rest of the World
2-4 days
Postage and packing charges:
No.of books
UK
Western Europe/USA/Canada
ROW including Eastern Europe
1 book
£12.50
£16
£25
2 books
£18
£22
£33
Up to 5 books
£27.50
£39.50
£57.50
Up to 8 books
£34.50
£51.50
£69.50
Up to 10 books
£39.50
£62.50
£77.50
11+ books
£47.50
£77.50
£87.50
RETURNS
We are happy for you to return items that are in their original condition, but all returns requests must be made within 14 days from receipt of book. The customer pays postage except where the wrong title has been dispatched.
If you would like to return items to Risk Books please contact our customer service department at enquiries@riskbooks.com or alternatively call +44 20 7316 9740, where the necessary instructions about returning items will be given. Also contact our customer service department if you would like to return items because of an error on our part or if the item is defective.
DISCOUNTS
Risk Books provides discounted pricing on certain items, information on which will be displayed on promotions and our website (www.riskbooks.com). Special offers cannot be backdated to previous purchases.
COPYRIGHT
The copyright in the layout, Site content, Site design, graphics, text, software compilations, underlying source code, software (including applets) and all other material on this Site is owned by Infopro Digital Risk (IP) Limited. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with riskbooks.com or using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication without prior written permission of Risk Books is strictly prohibited.
INFORMATION
Risk Books does not represent or warrant that the material comprised on this site is completely accurate or up-to-date and Risk Books has no liability in respect of such material or for any use of any such information by any person.
CHANGES TO TERMS AND CONDITIONS
Risk Books reserves the right to change or update the Terms and Conditions relating to the use of the Site from time to time without prior notice to Users.
GOVERNING LAW
These terms and conditions shall be construed in accordance with English law with English courts having exclusive jurisdiction over any disputes over their interpretation.
For terms and conditions applying to Booksellers, please contact us on enquiries@riskbooks.com.