Office Assistant

Infopro Digital, a B2B group specialising in information technology, is looking for an Administrative and Office Assistant.
About Infopro Digital Automotive
Infopro Digital Automotive is the Automotive division of the international Infopro Digital Group, founded in France in 2001. The Group currently employs 4,000 people across 20 countries, with its headquarters in Paris.
Infopro Digital Automotive is one of the world’s leading providers of data and software solutions for the automotive aftermarket, helping businesses across the industry succeed in an increasingly complex and digital world.
As an automotive data and software expert, Infopro Digital Automotive provides technical information and digital solutions to build an ecosystem that enhances the quality and performance of automotive professionals. We offer end-to-end solutions that enable businesses to increase revenue by creating new opportunities and generating sales. Our goal is to optimise operational speed and efficiency by providing enhanced information that improves productivity and overall business performance.
Administrative and Office Assistant
What will your day-to-day responsibilities look like?
Office Management
Act as a key point of contact within the office, providing administrative support and ensuring that daily operations run smoothly.
Handle incoming calls and provide support to different departments as required.
Create and follow up on support tickets in Freshdesk.
Manage shared email inboxes and assist with internal communications.
Coordinate business travel and accommodation arrangements for management.
Manage orders for office supplies and materials.
Take responsibility for all meeting logistics, including client visits and training sessions.
Sales Support
Prepare quotations for work orders (OTs), send them to clients and follow up using Excel, Freshdesk and GIC.
Manage the planning and organisation of subsidised training programmes.
Provide support with invoice documentation in Sage.
Act as a point of contact for clients when issues arise, managing support tickets and ensuring they are directed to the appropriate department.
Human Resources Support
Actively participate in organising internal activities, team-building events and initiatives that strengthen our company culture.
Assist in preparing key events such as Christmas celebrations, special company events and offsites.
Requirements
Previous experience in a reception or front-desk role would be an advantage.
Experience working with management software or business systems would be an advantage.
Strong communication and customer service skills.
Proactive, solution-oriented, organised and dynamic approach.
B2 level of English.
What we offer
Permanent employment contract.
Working hours: Monday to Friday, 9 am to 6 pm, with reduced summer working hours in August.
Hybrid working: 1 day per week working from home.
Private health insurance with Sanitas.
Training opportunities, including professional development courses and language classes.
Opportunities for career development and growth within other departments.
23 days of annual leave plus your birthday off.
Free coffee and fresh fruit in the office.