Operations & Project Delivery Lead

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Operations and Project Delivery Lead on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy.

Join Barbour ABI and get the best of both worlds  

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 20 countries.

The Operations and Project Delivery Lead will support the Operations Director in delivering both day-to-day operational excellence, service delivery and project execution within the product development function. This role is ideal for someone who is detail-oriented, process-driven and can manage the prioritisation of requests into the team alongside supporting the delivery of projects.

Working within our product development team and collaborating with other teams across the business, you’ll be the go-to person for turning plans into action and ensuring things get done.

 Key Responsibilities:

Support project delivery from early stage of initiation to final implementation

Develop and maintain project plans and timelines by breaking projects into do-able actions

Organise project meetings, contribute and communicate effectively to drive actions forward to timely completion

 Work closely with the technical team to provide regular status updates to key stakeholders

Collaborate between product development and other business teams to understand and manage priorities and align resources to ensure client and stakeholder needs are met

Support customer insight initiatives for new products, manage and triage product feedback

Triage and prioritise requests into the team, ensuring timely and efficient resolution with clear communication

Manage critical and escalated issues by supporting the technical team and communicating updates effectively to stakeholders

Monitor and improve processes within the team

Identify efficiencies and support initiatives to streamline workflows within systems

Assist the Operations Director in managing product development resources, including cost management

Requirements

Essential

Demonstrable knowledge in project management techniques

Excellent planning and organisational skills

Excellent verbal and written communication skills

Excellent attention to detail

Ability to listen, collaborate and influence others across teams

Ability to adapt quickly and learn new things, such as JIRA software

Ability to identify and evaluate issues to support problem solving

Ability to drive actions to timely completion

Ability to manage priorities, work well under pressure and work to deadlines

Ability to take initiative and work independently

Positive, proactive ‘can-do’ attitude and desire for success

Strong IT skills (e.g. Microsoft: Teams, Word, Excel, Outlook, Powerpoint, use of GenAI) and interest in technology concepts

Strong commitment to ongoing learning and professional growth

Desirable

Knowledge of collaboration and project management software tools such as Slack, Trello, JIRA

Experience collaborating with people within an agile software or business environment

Experience of managing relationships with suppliers

Project management qualification

Benefits

Hybrid working for everyone

3pm finish on a Friday

25 to 30 days holiday

Day off for your birthday

Purchase extra holidays

Volunteering days

Pension and Life Assurance

Great company culture that offers professional development, training and regular social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

 

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities?  Don’t wait any longer and  join Infopro Digital’s community of professionals!

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.  

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.